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PDF generation displays message: 'Not Found'

Follow the steps below to fix the  error "Not Found" when generating the PDF.

First step:
Navigate to the folder tmp in your publication folder.

Ex:  /pasta_publicacao/_lib/tmp

Open the file .log, which was generated with the name of your PDF

Save your content.

Ex:


Second step:
Here you will run the commands according to your operational system.


LINUX:

Open your terminal and type:

Linux x86
cd /publication_folder/_lib/prod/third/wkhtmltopdf/linux-i386

Linux x64
cd /publication_folder/_lib/prod/third/wkhtmltopdf/linux-amd64
Choose according to your version of Linux



WINDOWS:

Open your terminal and type:
cd /publication_folder/_lib/prod/third/wkhtmltopdf/win

In the Windows, the redistributable packages for c++ 2013 and 2015 may be not installed in the server.

After the installation of the packages above the generation should work.

MACOSX:

Open your terminal and type:
cd /publication_folder/_lib/prod/third/wkhtmltopdf/osx



Third step:

Now, that you are in the folder from the second step

Ex: /publication_folder/_lib/prod/third/wkhtmltopdf/OS_folder

Run the command that was saved in the first step.

Ex:


Fourth step:

An erro will be displayed, it say that there is a missing  library in your operational system. Perform the installation of the library and try to perform the generation of the PDF again.

Choose files or drag and drop files
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  1. Ronyan Alves

  2. Posted
  3. Updated

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